Best Practices Small

Fix HTTPS on your www/apex twin

People type a domain both with and without www. If the form you do not use has no valid certificate, their browser shows a security warning instead of your site. This check asks the www/apex twin of the scanned host for its root over HTTPS, once, and reports a failed TLS handshake or a rejected certificate. A twin that does not exist at all is not reported.

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Why it matters

Visitors who type the other form of your domain get a browser security error instead of your site, and most will not try again.

How to fix

  1. 1 Add the twin (www.example.com or example.com) to your certificate or to your hosting platform's custom domains.
  2. 2 Redirect it permanently to your main domain once it serves HTTPS.
  3. 3 Open both forms in a browser and confirm each lands on your site with no warning.

Common mistakes

  • Getting a certificate for example.com but not www.example.com, or the other way round.
  • Pointing the twin's DNS at an old server that no longer has a valid certificate.
  • Redirecting the twin over plain HTTP only, so HTTPS requests to it still fail.

How to verify

  1. 1 Open https:// plus the twin in a browser and confirm it lands on your site with no warning.
  2. 2 Run curl -I against the twin over HTTPS and confirm it answers without a certificate error.

Related checks

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